Privacy policy

Personal information we may collect about you

All personal information collected about you is stored in the UK and is subject to all applicable UK and European laws. StarterMotor and its representatives may collect personal information in a number of circumstances in the course of its charitable work. Depending on the purpose for which we need to collect it, the personal information we collect includes:

• Information you provide to us: your name, mailing address, email address, telephone number, date of birth and other information
• Details of why you may support the charity
• Other information submitted by you, such as information you have filled out in surveys, polls, questionnaires or similar items
• Such other information as we may collect as permitted or required by law

Use of personal information

StarterMotor may need to share or disclose your personal information in order to provide products or services.

Uses and disclosures necessary to fulfil our obligations to you

• Verifying your identity
• Managing, administering and collecting donations, or accounts for services provided
• Maintaining business records for reasonable periods, and generally managing and administering our business
• Protecting StarterMotor and you against error or fraud
• Keeping your information accurate and up to date

Uses for legitimate business purposes

We may also occasionally use your personal information to tell you about our other products or services in which you have expressed an interest, or that we believe may be of interest to you. We will obtain your consent before sending you this type of information and you will be given the right to opt out if you so choose.

You can stop receiving promotional updates by using the links provided in the emails.

Uses necessary for legal and regulatory compliance

We may disclose your personal information to:

• Regulatory and self-regulatory agencies
• Persons requiring information pursuant to a governmental or court order
• Others as permitted or required by law

We may disclose personal information in order to

• Maintain the regulation of our business
• Detect and prevent fraud
• Fulfil a transaction that you have requested
• Comply with lawful requests
• Conduct research or compile statistics
• Market our products to you
• Meet governmental, legal, regulatory, industry self-regulatory, insurance, audit and security requirements, and as otherwise permitted or required by law

Service providers

StarterMotor may transfer personal information to outside agents or service providers, including affiliates of the charity acting in this capacity, that perform services on our behalf. Services may include, for example, mailing, printing, billing, marketing, administering and managing our business, information technology, data hosting or processing services, or similar services, or otherwise for the purposes described in this notice. Assignees or successors of StarterMotor or our business or assets may use and disclose your personal information for similar purposes to those described in this notice.

Data transfers

In any circumstance where StarterMotor considers transferring your personal information outside of the UK or EU for any business purpose, it will comply with all relevant UK and EU laws and have valid data transfer mechanisms in place. StarterMotor will implement reasonable contractual or other controls to protect your personal information while it is processed or handled overseas.

Internet privacy and information collected online

Cookies

Please refer to our cookies statement to learn more about cookies and how they are used on our site.

Log files

An IP address is a numerical identifier for a device attached to an IP network. We use IP addresses to analyse trends, administer the site, track users’ movements and gather broad demographic information for aggregate use. We make no effort to discover your identity through your IP address.

Links

Our website contains links to other sites. Please be aware that StarterMotor is not responsible for the privacy practices of those sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects non-public personal information. This privacy statement applies solely to information collected by our website.

Surveys and competitions

From time to time our site may request information from users via surveys or competitions. Participation is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information, such as name and address, and demographic information, such as postcode and age. Contact information will be used to notify the winners and award prizes, and for permission-based email promotions and information. Survey information will be used to monitor or improve the use and satisfaction of this site, and to summarise the results of all respondents and report on industry statistics, trends and group opinions.

Public forums

Our site may make forums, message boards or news groups available to its users. Please remember that any information disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.

Former clients

Should your relationship with StarterMotor end, your information will be retained by StarterMotor following its normal and lawful business record retention policy. Different categories of information will be kept for different lengths of time, depending on factors such as legal requirements and statutes of limitation. Information that no longer serves a legal necessity or lawful business use will be anonymised or deleted. Your information will remain protected for as long as it is retained, consistent with the privacy practices in this notice.

Your data rights

The right to be informed

StarterMotor is committed to keeping you informed in a clear and transparent manner about the use, collection and disclosure of your personal information. We will endeavour to tell you, at the time we collect any information, why we collect it and how it will be handled. If your questions or concerns are not addressed in this privacy policy, please contact us at the address below.

The right of access and correction

You have the right to access and correct or complete any of your personal information that we may hold. This includes confirmation that your data is being processed, and any other supplementary information. You can access your information at the address below. We may take reasonable steps to verify your identity before granting access or making corrections. We will do this free of charge, though we may charge a statutory administration fee if the request is burdensome.

The right of erasure

You have the right to “be forgotten”. You can have your personal information deleted from our system, subject to certain limitations: for example, when your personal information is necessary to fulfil our contractual obligations to you, or under a legal requirement such as the defence of legal claims. Please contact us for more information.

The right to restrict processing

If you believe that we are processing your data incorrectly, inaccurately, unlawfully or otherwise improperly, you may restrict our processing of your personal data. You may restrict or opt out of processing at any time. Please contact us for more information.

The right to data portability

You have the right to a machine-readable copy of your personal information. We can provide this directly to you, or to whomever you direct us to.

The right to object

You have the right to object to the processing of your personal information, including any automatic decision-making processes. We will evaluate your objection based on your specific situation. Please contact us to discuss or exercise this right.

Contact us

StarterMotor may establish and maintain a file of your personal information for the purposes described above, which will be accessible at:

If you wish to make enquiries or complaints, or have other concerns about our personal information practices, you may write to us at the address above or email us at info@startermotor.co.

Changes to this notice

This notice may be revised from time to time. If we intend to use or disclose personal information for purposes materially different from those described in this notice, we will notify affected individuals where necessary, including by revising this notice. If you are concerned about how your personal information is used, please contact us as described above. We urge you to review this notice regularly to obtain the current version.